{"id":64636,"date":"2026-01-21T13:00:00","date_gmt":"2026-01-21T06:00:00","guid":{"rendered":"https:\/\/jaybranding.com\/?p=64636"},"modified":"2026-01-21T13:00:00","modified_gmt":"2026-01-21T06:00:00","slug":"tich-hop-live-chat-tawk-to-tidio-dung-de-khach-hang-roi-di-trong-im-lang","status":"publish","type":"post","link":"https:\/\/jaybranding.com\/en\/tich-hop-live-chat-tawk-to-tidio-dung-de-khach-hang-roi-di-trong-im-lang\/","title":{"rendered":"T\u00edch H\u1ee3p Live Chat (Tawk.to\/Tidio): \u0110\u1eebng \u0110\u1ec3 Kh\u00e1ch H\u00e0ng R\u1eddi \u0110i Trong Im L\u1eb7ng"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Kh\u00e1ch h\u00e0ng v\u00e0o website c\u1ee7a b\u1ea1n, xem s\u1ea3n ph\u1ea9m r\u1ed3i&#8230; l\u1eb3ng l\u1eb7ng \u0111i ra. T\u1ea1i sao? C\u00f3 th\u1ec3 h\u1ecd th\u1eafc m\u1eafc v\u1ec1 ph\u00ed ship, v\u1ec1 size \u00e1o, nh\u01b0ng ng\u1ea1i g\u1ecdi hotline, ng\u1ea1i g\u1eedi email.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gi\u1ea3i ph\u00e1p ch\u00ednh l\u00e0 <strong>Live Chat<\/strong> &#8211; c\u1eeda s\u1ed5 chat b\u1eadt l\u00ean \u0111\u00fang l\u00fac \u0111\u1ec3 ch\u00e0o h\u1ecfi v\u00e0 gi\u1ea3i \u0111\u00e1p th\u1eafc m\u1eafc. T\u00edch h\u1ee3p Live Chat gi\u00fap gi\u1ea3m t\u1ef7 l\u1ec7 tho\u00e1t trang (Bounce Rate) v\u00e0 t\u0103ng t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i (CR) l\u00ean \u00edt nh\u1ea5t 15%.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Cu\u1ed9c Chi\u1ebfn Gi\u1eefa Tawk.to v\u00e0 Tidio<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Tawk.to:<\/strong> &#8220;Huy\u1ec1n tho\u1ea1i&#8221; mi\u1ec5n ph\u00ed tr\u1ecdn \u0111\u1eddi. Giao di\u1ec7n \u0111\u01a1n gi\u1ea3n, \u0111\u1ea7y \u0111\u1ee7 t\u00ednh n\u0103ng c\u01a1 b\u1ea3n (chat, trigger, mobile app).\n<ul>\n<li><em>Ph\u00f9 h\u1ee3p:<\/em> Shop nh\u1ecf, Startup ti\u1ebft ki\u1ec7m chi ph\u00ed.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Tidio:<\/strong> Hi\u1ec7n \u0111\u1ea1i, \u0111\u1eb9p m\u1eaft v\u00e0 th\u00f4ng minh. T\u00edch h\u1ee3p s\u1eb5n Chatbot AI, Flow t\u1ef1 \u0111\u1ed9ng (VD: T\u1ef1 nh\u1eafn tin khi kh\u00e1ch b\u1ecf qu\u00ean gi\u1ecf h\u00e0ng).\n<ul>\n<li><em>Ph\u00f9 h\u1ee3p:<\/em> Doanh nghi\u1ec7p mu\u1ed1n t\u1ef1 \u0111\u1ed9ng h\u00f3a v\u00e0 tr\u1ea3i nghi\u1ec7m chuy\u00ean nghi\u1ec7p.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. H\u01b0\u1edbng D\u1eabn T\u00edch H\u1ee3p Tawk.to (C\u01a1 B\u1ea3n &#038; N\u00e2ng Cao)<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">B\u01b0\u1edbc 1: Nh\u00fang Widget (Basic)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u0110\u0103ng k\u00fd t\u00e0i kho\u1ea3n t\u1ea1i tawk.to, l\u1ea5y \u0111o\u1ea1n m\u00e3 Script v\u00e0 d\u00e1n v\u00e0o tr\u01b0\u1edbc th\u1ebb <code data-no-translation=\"\" data-no-auto-translation=\"\">&lt;\/body&gt;<\/code> c\u1ee7a website.<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code data-no-translation=\"\" data-no-auto-translation=\"\"><!--Start of Tawk.to Script-->\n<script type=\"text\/javascript\">\nvar Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();\n(function(){\nvar s1=document.createElement(\"script\"),s0=document.getElementsByTagName(\"script\")[0];\ns1.async=true;\ns1.src='https:\/\/embed.tawk.to\/YOUR_PROPERTY_ID\/default';\ns1.charset='UTF-8';\ns1.setAttribute('crossorigin','*');\ns0.parentNode.insertBefore(s1,s0);\n})();\n<\/script>\n<!--End of Tawk.to Script--><\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">B\u01b0\u1edbc 2: \u0110\u1ecbnh danh kh\u00e1ch h\u00e0ng (Advanced)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">N\u1ebfu kh\u00e1ch \u0111\u00e3 \u0111\u0103ng nh\u1eadp v\u00e0o website, b\u1ea1n \u0111\u1eebng b\u1eaft h\u1ecd ph\u1ea3i khai b\u00e1o t\u00ean\/email l\u1ea7n n\u1eefa. H\u00e3y d\u00f9ng API \u0111\u1ec3 \u0111\u1ed3ng b\u1ed9 th\u00f4ng tin.<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code data-no-translation=\"\" data-no-auto-translation=\"\">\/\/ Ch\u00e8n \u0111o\u1ea1n n\u00e0y SAU \u0111o\u1ea1n script nh\u00fang \u1edf tr\u00ean\n<script type=\"text\/javascript\">\n    var Tawk_API = Tawk_API || {};\n    \n    \/\/ Gi\u1ea3 s\u1eed bi\u1ebfn PHP $user ch\u1ee9a th\u00f4ng tin kh\u00e1ch \u0111ang login\n    Tawk_API.visitor = {\n        name: '<?php echo $user->name; ?>',\n        email: '<?php echo $user->email; ?>',\n        hash: '<?php echo hash_hmac(\"sha256\", $user->email, \"YOUR_API_KEY\"); ?>' \/\/ Secure Mode\n    };\n<\/script><\/code><\/pre>\n\n\n\n<h3 class=\"wp-block-heading\">B\u01b0\u1edbc 3: Tracking H\u00e0nh Vi (Analytics)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">B\u1ea1n mu\u1ed1n bi\u1ebft c\u00f3 bao nhi\u00eau kh\u00e1ch chat m\u1ed7i ng\u00e0y? H\u00e3y b\u1eafn s\u1ef1 ki\u1ec7n sang Google Analytics 4.<\/p>\n\n\n\n<pre class=\"wp-block-code\"><code data-no-translation=\"\" data-no-auto-translation=\"\">Tawk_API.onChatStarted = function(){\n    \/\/ G\u1eedi event sang GA4\n    gtag('event', 'chat_started', {\n        'app_name': 'tawk.to'\n    });\n};<\/code><\/pre>\n\n\n\n<h2 class=\"wp-block-heading\">3. T\u1ed1i \u01afu T\u1ed1c \u0110\u1ed9 Load Website<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nh\u01b0\u1ee3c \u0111i\u1ec3m c\u1ee7a Live Chat l\u00e0 l\u00e0m ch\u1eadm website. Gi\u1ea3i ph\u00e1p c\u1ee7a JAYbranding:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Lazy Load:<\/strong> Ch\u1ec9 t\u1ea3i script chat khi ng\u01b0\u1eddi d\u00f9ng cu\u1ed9n trang ho\u1eb7c r\u00ea chu\u1ed9t v\u00e0o g\u00f3c m\u00e0n h\u00ecnh.<\/li>\n<li><strong>Custom Button:<\/strong> Hi\u1ec3n th\u1ecb m\u1ed9t n\u00fat chat gi\u1ea3 (HTML\/CSS nh\u1eb9 h\u1ec1u). Khi kh\u00e1ch b\u1ea5m v\u00e0o m\u1edbi th\u1ef1c s\u1ef1 t\u1ea3i script Tawk.to l\u00ean.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. D\u1ecbch V\u1ee5 C\u1ee7a JAYbranding<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Ngo\u00e0i vi\u1ec7c t\u00edch h\u1ee3p c\u00e1c b\u00ean th\u1ee9 3, JAYbranding c\u00f2n ph\u00e1t tri\u1ec3n <strong>Custom Chat Widget<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u2705 <strong>B\u1ea3o m\u1eadt 100%:<\/strong> D\u1eef li\u1ec7u chat n\u1eb1m tr\u00ean server c\u1ee7a b\u1ea1n, kh\u00f4ng lo b\u1ecb b\u00ean th\u1ee9 3 d\u00f2m ng\u00f3.<\/li>\n<li>\u2705 <strong>Deep Integration:<\/strong> Kh\u00e1ch c\u00f3 th\u1ec3 xem t\u00ecnh tr\u1ea1ng \u0111\u01a1n h\u00e0ng, tra c\u1ee9u \u0111i\u1ec3m t\u00edch l\u0169y ngay trong khung chat m\u00e0 kh\u00f4ng c\u1ea7n chuy\u1ec3n trang.<\/li>\n<li>\u2705 <strong>Giao di\u1ec7n \u0111\u1ed9c quy\u1ec1n:<\/strong> Thi\u1ebft k\u1ebf \u0111\u1ed3ng b\u1ed9 v\u1edbi Brand Guideline c\u1ee7a doanh nghi\u1ec7p.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#f0f0f1;padding-top:20px;padding-right:20px;padding-bottom:20px;padding-left:20px;font-size:20px\"><strong>\ud83d\udcde Website ch\u1eadm v\u00ec nhi\u1ec1u scripts? \u0110\u1ec3 JAYbranding t\u1ed1i \u01b0u!<\/strong><br>Hotline: <a href=\"tel:0899991131\"><strong>0899991131<\/strong><\/a><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">FAQ V\u1ec1 Live Chat<\/h2>\n\n\n<p>[faqs]<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">T\u00f4i n\u00ean d\u00f9ng Messenger Chat Plugin hay Tawk.to?<\/h4>\n\n\n<p class=\"wp-block-paragraph\">D\u00f9ng Messenger n\u1ebfu kh\u00e1ch h\u00e0ng c\u1ee7a b\u1ea1n ch\u1ee7 y\u1ebfu d\u00f9ng Facebook. D\u00f9ng Tawk.to n\u1ebfu b\u1ea1n mu\u1ed1n qu\u1ea3n l\u00fd chuy\u00ean nghi\u1ec7p h\u01a1n v\u00e0 kh\u00f4ng ph\u1ee5 thu\u1ed9c Meta.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">L\u00e0m sao \u0111\u1ec3 chat tr\u00ean \u0111i\u1ec7n tho\u1ea1i?<\/h4>\n\n\n<p class=\"wp-block-paragraph\">C\u1ea3 Tawk.to v\u00e0 Tidio \u0111\u1ec1u c\u00f3 App Mobile (iOS\/Android). Nh\u00e2n vi\u00ean c\u00e0i app v\u00e0o l\u00e0 chat \u0111\u01b0\u1ee3c m\u1ecdi l\u00fac m\u1ecdi n\u01a1i.<\/p>\n\n\n<p>[\/faqs]<\/p>","protected":false},"excerpt":{"rendered":"<p>Kh\u00e1ch h\u00e0ng v\u00e0o website c\u1ee7a b\u1ea1n, xem s\u1ea3n ph\u1ea9m r\u1ed3i&#8230; l\u1eb3ng l\u1eb7ng \u0111i ra. T\u1ea1i sao? C\u00f3 th\u1ec3 h\u1ecd th\u1eafc m\u1eafc v\u1ec1 ph\u00ed ship, v\u1ec1 size \u00e1o, nh\u01b0ng ng\u1ea1i g\u1ecdi hotline, ng\u1ea1i g\u1eedi email. Gi\u1ea3i ph\u00e1p ch\u00ednh l\u00e0 Live Chat &#8211; c\u1eeda s\u1ed5 chat b\u1eadt l\u00ean \u0111\u00fang l\u00fac \u0111\u1ec3 ch\u00e0o h\u1ecfi v\u00e0 gi\u1ea3i \u0111\u00e1p th\u1eafc [&hellip;]<\/p>","protected":false},"author":0,"featured_media":64637,"comment_status":"","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1108,1106,1105,1107,1109],"class_list":["post-64636","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc","tag-cskh-online","tag-tawk-to-api","tag-tich-hop-live-chat","tag-tidio-chat","tag-toi-uu-toc-do-website"],"_links":{"self":[{"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/posts\/64636","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/comments?post=64636"}],"version-history":[{"count":1,"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/posts\/64636\/revisions"}],"predecessor-version":[{"id":64654,"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/posts\/64636\/revisions\/64654"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/media\/64637"}],"wp:attachment":[{"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/media?parent=64636"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/categories?post=64636"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jaybranding.com\/en\/wp-json\/wp\/v2\/tags?post=64636"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}